Radian Direct

Radian Direct are a team of fully trained advisors here to answer your enquiries. From taking a rent payment, discussing your arrears, advice on housing issues through to booking your repair for you.

Tel: 0300 123 1 567

Radian Direct is open from 8.30am-5.00pm, Monday-Friday and until 7.00pm on Thursday.

*We are closed between 10:00am–12:30pm the first Wednesday of the month. Calls into and out of Radian may be recorded for training and security purposes.

---

Emergency repairs

For emergency, out of hours repairs, you must call – these cannot be reported online.

Tel: 0300 123 1 567

---

Web chat

Web chat can be found on our homepage in the bottom right-hand corner. We are active from 9.30am-4.30pm.

---

Text

You can text 07764309062 and we will get back to you within one hour.

---

Letter

Send a letter to one of the main office locations using the addresses at the bottom of the page. All letters will be responded to within ten working days. When getting in touch in writing, please provide your full name, address and date of birth so we can promptly answer your query.

---

Email

All emails will receive a full response within ten working days. When getting in touch in writing, please provide your full name, address and date of birth so we can promptly answer your query.

Email: radiandirect@radian.co.uk

---

Radian on social media

We are active on a range of social media channels, including Facebook, Twitter and LinkedIn. For more information, visit our Social Media page.

Registered office

Radian is a trading name of The Swaythling Housing Society Limited, a Registered Society under the Co-operative and Community Benefit Societies Act 2014 (registration number 10237R) and a registered provider with the Regulator of Social Housing (registration number L0689). Registered office: Collins House, Bishopstoke Road, Eastleigh, Hampshire SO50 6AD.

Authorised and regulated by the Financial Conduct Authority. Part of the Radian group of companies.